You can log in to the portal by visiting EZYFX LOGIN and entering your registered email address and password.

At the login page, click on ‘Forgot Password?’ and enter your registered email address. You’ll then be sent an instructions on how to retrieve your login details.

EZY Dashboard has some features which may not be applicable to your account type. For example, if you only have a demo account, you’ll not see information on depositing funds. You’ll always see the features applicable to you. As your account type and status changes, your portal access will also evolve.

My Profile is the area of the site that stores your personal information, such as your date of birth and contact information. This is automatically populated with information you’ve provided when signing up for your account.

Your ability to update your profile information depends on the status of your account. For example, if you have a live account already, you are not able to edit your address directly and must contact us. If you only have a demo account, you can easily update your details.

Yes, you can. Simply choose ‘Live Accounts’ or ‘Demo Accounts’ from the menu in your MetaTrader 4 Terminal – Tools – Options – Server and enter the new password and confirm for the change to become active.

Leverage are pre-set per your selected packages. Any changes need to go through a special request. Please note that there may be leverage restrictions in place based on your account balance. please contact us

You are not able to change the currency of your trading account through the portal. This is because you may have existing trading history which would become inaccurate after making such a change. You can easily apply for a new account and select your desired currency.

If you want to sign up for a live account, or an additional live account, simply select ‘My Account’ from the EZYFX Dashboard.

Yes, you can! Select ‘Create demo account’ from our MetaTrader 4 Terminal or our mobile app. The account will be created in a few seconds and you’ll then be able to log in.

We offer the following base currencies: USD, EUR, GBP, AUD and CHF.

Deposits and Withdrawals
You can fund your account through any of the methods below:

• Bank Wire/ Bank Transfer
• Visa
• Mastercard
• Skrill
• Neteller

Please note, certain methods are available only in selected countries. If you are unsure, please contact our support team for more information.To initiate funding, select ‘Deposit Funds’ once logged-into EZY Dashboard, select your desired method then simply follow the prompts to fund your trading account.

Yes, you can transfer any free equity between accounts using the EZY Dashboard. From within the ‘Trading Accounts’ menu, select ‘Inter-Account Transfer’ and choose the sending and recipient accounts and the amount.

To withdraw funds from your trading account, first select ‘Withdraw Funds’ in the EZY Dashboard, where you will be guided through the process.
Our Accounts team will then process the withdrawal from your trading account.
Withdrawals are usually processed within 48 hours. Funds are typically sent back to the original source, meaning, if you deposit through Credit Card, funds will be sent back to the same Credit Card.

Yes, you can see a list of all deposit and withdrawal transactions you’ve completed across all your accounts from the ‘Funding History’ section. You can search by account number or by date, and can click on the reference number for more information.

We do not charge fees for withdrawing funds by bank wire transfer. However, please note that you will be liable for any fees charged by the banks involved in the transaction, including intermediaries. Withdrawals via credit card will attract a fee.

EZYFX does not allow third-party payments. Funds can only be sent to an account in the same name as the EZYFX trading account

Your trading history on EZYFX can be seen by clicking on the “Order History” tab in the terminal. If the Order History panel is not visible, you can add it as a widget to your view.

To view your account history and generate statements on requests through MT4. Once logged-in:

• Select the ‘Account History’ tab
• Right-click to define the period you want the information for
• Once period has been selected, select the ‘Save a Report’ or ‘Save a Detailed Report’ buttons to generate

Yes, you can see a list of all deposit and withdrawal transactions you’ve completed across all your accounts from the ‘Funding History’ section. You can search by account number or by date, and can click on the reference number for more information.

You can contact us in many ways – select ‘Support’ from within the EZY Dashboard and you can see our full contact information, or start a Live Chat with one of our representatives or request a Call Back.

As a reputable brokerage firm engaged with world class Liquidity providers, all products tradable on our platforms are variable spreads. However, to cater client’s demand we do offer fix spread which are limited to approvals.

A forex contract expires every two days. Instead of actual delivery of the underlying asset, many traders and investors will ‘rollover’ the contract to extend its trading period. It’s upon this ‘rollover’ that swaps are earned or incurred by the holder of a forex contract. The swap rate is calculated as the interest rate difference between the two nations issuing the currency, and are added to, or subtracted, from the profit and loss for the contract.
A positive swap is where you earn interest from the contract, and a negative swap is where you incur interest on the contract.

As the name suggests, the term “Leverage” was coined because using leverage allowed you to trade with more than you have. Leverage allows you to do this by reducing the amount of margin required for each position opened. Please have a look at how to calculate margin to see how increasing leverage can increase the risks and rewards of a trade.

You can change the leverage settings on your account by contacting our EZY support team.

Leverage increases the risks and rewards of trading. The larger your account balance, the larger the risks and rewards become on a trade. For this reason, we have maximum leverage levels, which are set to safeguard client assets and ensure liquidity providers aren’t exposed to excessive risk.

The maximum leverage levels for a given account are:

Margin is the amount required to open a new forex position. It is not a fee or a charge to your account – it is an amount set aside from your free equity to support your new trade. It is the client’s responsibility to maintain sufficient funds in their respective accounts to avoid triggering a margin call.

Margin requirements are calculated as follows:

(100,000 units * Number of standard lots)/Leverage * conversion rate to your base currency

For example, for a USD account with 500:1 leverage, if you place a EUR/USD buy order of 0.1 lots (10,000 EUR) @ 1.3632, the calculation would be as follows:

{(100,000 *1.3632)*(0.1)}/500 = $27.26

100,000EUR * 1.3632 = $136,320 (margin required for a standard lot when leverage is 1:1)

$136,320 * 0.1 = $13,632 (margin required for 0.1 lots when leverage is 1:1)

$13,632/500 = $27.26 (margin required for 0.1 lots when leverage is 500:1)

For more information, please see our page on leverage and margin explained.

A margin call is triggered when your account’s equity falls below 50% of the required margin. For more information please see our margin call policy page.

Slippage is the difference between the execution price and the requested price of a pending order or trade. It is caused by gapping in the markets (where gapping refers to a situation where there is a break between the tradable prices). Please be advised that slippage is a natural occurrence caused by market forces and is by no means induced by EZYFX.

You can contact us either by:

• clicking on ‘Contact Us’ from the website and viewing full contract information
• or start a Live Chat with one of our representatives.

EZYFX is our very own proprietary trading platform – designed, created and built in-house to provide you with the ultimate trading experience. With a highly-customisable UI, dedicated widgets, one-click trading and fully-dedicated mobile and tablet apps, EZYFX offers it all.
Our MetaTrader 4 (MT4) platform is ideal for both new and experience spread betting*, forex, contracts for difference (CFD) and metals trader. If you’re looking for an online trading platform, MT4 is one of the most popular online trading platforms in the market

There are no download, setup or subscription fees for using our platforms.
Fees and charges apply to trading.

MT4 – GMT +0

Yes. EZYFX MT4 is available on iPhone and Android. Please visit the respective app stores to download them.

Easily execute automated trades with MetaTrader 4 (MT4), one of the world’s most popular trading platform. Known for its ability to run thousands of different automated trading strategies known as Expert Advisors (EAs), MT4 also allows you to optimise your EA strategy by backtesting them.

The MetaTrader 4 (MT4) platform is available for a variety of platforms. Sign-in to EZYFX for full details on how to download this platform.

We have relationships with top-tier liquidity providers who stream live tradable prices and market depth information to the platform.

Yes. Although you can’t be logged in to multiple accounts from one instance of MT4, you can open several instances (separate MT4 instances running at the same time on your computer) and log in to different accounts accordingly.

Yes. – If you have the correct login details, you can log in to the platform from any computer, provided your connection settings are correct and the connection is not being blocked by a firewall or your ISP.

The trading history can be seen by clicking on the “Account History” tab in the terminal – the lower part of your MT4 platform. You can also modify your view timeframes and access reporting features by right-clicking on any row in your account history view.

Open positions won’t be closed until an existing stop-loss, take-profit or stop-out level is reached. Existing limit orders will still be filled if the entry rate is met. Please note for trailing-stop orders your MT4 platform must be open and you must be logged in.

No, unfortunately the time zone can’t be changed on the MT4 platform.

Yes, you can run any Expert Advisors (EAs) available from third-party providers. We don’t restrict the use of any strategies involving EAs, but please note that we do not provide support for, or endorse, any third-party EAs.

Yes, you can use any custom indicators that are MQL-compatible. Please note, there may be times where a third-party indicator is not compatible with our MT4 platform – this can occur as a result of coding issues on the side of the indicator creator.

There’s no restriction on the number of EAs and indicators you can have running at any one time on MT4. Please remember though, that as MT4 is a RAM-sensitive program, overloading your platform with a large number of EAs and indicators can reduce the performance and speed of your MT4 platform. Additionally, EAs may have conflicting strategies and risk profiles, which could compromise each other when attached to one single trading account. It’s often best to split your EAs across multiple trading accounts and platforms.

In Vanuatu, we are in the process of being authorised and regulated by Dealers and Securities (Licencing) Act [cap.70]
As a regulated FX broker to be, we regularly audit our accounts and processes. Therefore, we are able to continually maintain high standards of services to you. You may trade with us with a peace of mind.

We segregate all client funds in a separate account from our own operating funds.

Our AML policy ensures that we comply with the anti-money laundering framework and the rules of our regulators. To prevent money laundering conducted by individuals and organisations, we have structured and strict guidelines put in place.